Accessibility Statement for County Supplies Online

This website is run by County Supplies. We want as many people as possible to be able to use this website so we have tried as far as is reasonably possible to make our website accessible for everyone.

You should be able to:

Zoom in up to 300% without the text spilling off the screen.
Navigate most of the website using just a keyboard.

We are also working to make the website text as simple as possible to understand. AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this website is

Parts of this website are not fully accessible. For example:

Some pages may have missing titles
Some pages may have poor colour contrast
Some links may have poor colour contrast
Some links may not be clearly identifiable
Some heading elements may not be consistent
Some links and images may not have good alternative text
Some roles may not be inside the required context
Some container elements may be empty
Some documents are in PDF format and are not accessible
Some forms may be missing labels
Some hidden elements may be accessible by accessibility tools
Some role tabs may be conflicted

How to request content in an accessible format

If you need information in a different format, please contact us via email: county.supplies@hants.gov.uk and tell us:

The web address (URL) of the content
Your name and email address
The format you need, for example, audio CD, braille, BSL or large print, accessible PDF

We will consider your request and get back to you within 5 working days.

Reporting accessibility problems with this website

If you find any problems that are not listed on this page or you think we’re not meeting the accessibility requirements, please contact us via email: county.supplies@hants.gov.uk

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’).

If you contact us with a complaint and you’re not happy with our response contact the Equality Advisory and Support Service (EASS) via Equality Advisory and Support Service (EASS).

Technical information about this website’s accessibility

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances and exemptions listed below. 

Non-accessible content

The content listed below is non-accessible for the following reasons.

Non-compliance with the accessibility regulations 

Some pages may have missing titles
- WCAG Conformance Level A. All pages must include a title. County Supplies will work with the web developer to improve this.
Some pages may have poor colour contrast
- WCAG Conformance Level AA. Text and background colours may not meet the minimum contrast levels. County Supplies will work with the web developer to improve this.
Some links and buttons may have poor colour contrast or may not be clearly identifiable
- WCAG Conformance Level AA. Text and background colours may not meet the minimum contrast levels. County Supplies will work with the web developer to improve this.
Some heading elements may not be consistent
- WCAG Conformance Level AA. Headings do not have a high contrast and may be difficult to distinguish from links. County Supplies will work with the web developer to improve this.
Some images may not have alternative text
- WCAG Conformance Level A. All images should have text to describe the image to the users, some images are missing text. County Supplies will work to improve this.
Some links may not have alternative text
- WCAG Conformance Level A. All images should have text to describe the image to the users, some images are missing text. County Supplies will work to improve this.
Some roles may not be inside the required context
- WCAG Conformance Level A. Template pages do not have the appropriate role applied to sub-elements. County Supplies will work with the web developer to correct this.
Some container elements may be empty
- WCAG Conformance Level A. Template pages have empty containers which must be removed. County Supplies will work with the web developer to correct this.
Some documents are in PDF format and are not accessible
- Some PDF documents may not meet accessibility standards and may not be structured so they ae accessible to a screen reader. Accessibility regulations do not require us to fix documents published before 23 September 2018 if they are not essential to providing our services.
Some forms may be missing labels
- WCAG Conformance Level A. Forms do not have accessible names in form fields. County Supplies will work with the web developer to correct this.
Some hidden elements may be accessible by accessibility tools
- WCAG Conformance Level A. Elements hidden from view can still be accessed by accessibility tools. County Supplies will work with the web developer to correct this.
Some role tabs may be conflicted
- WCAG Conformance Level A. Some tab elements have been set-up with links to activate the show/hide function, this allows screen readers to try and read the links. County Supplies will work with the web developer to correct this.

Content that’s not within the scope of the accessibility regulations

Pre-recorded audio and video published before 23 September 2020
Live audio and video
Heritage collections like scanned manuscripts
PDFs or other documents published before 23 September 2018
Third party content that’s under someone else’s control, and not paid for by us - for example, social media ‘like’ buttons

What we’re doing to improve accessibility

County Supplies will continually work with our supplier 247 Commerce to develop and improve the website, to make it as accessible as possible to all within reason. 

This statement was prepared on 19 December 2024.